RocklandMD is a growing healthcare organization that includes a private medical clinic and an ambulatory surgery centre (CMS). With nearly 120 employees, we offer a dynamic and collaborative work environment with opportunities for professional growth.
We are currently looking for an Administrative Agent to join our Surgical Scheduling team.
The ideal candidate is organized, dependable, proactive, and comfortable working in a fast-paced environment. This person must be able to manage multiple priorities, solve problems independently, and contribute ideas to improve daily operations. This role also offers opportunities for growth within the organization.
💼 What We Offer
- Competitive salary.
- Group insurance and an employer-sponsored retirement plan after three months of employment.
- Free on-site parking.
- Convenient location near Acadie Metro Station and major highways.
- Monday-to-Friday daytime schedule.
- Two weeks of comprehensive training, followed by ongoing support.
- A collaborative and supportive team environment.
- Opportunities for career advancement within the organization.
📋 Key Responsibilities
Reporting to the Team Lead, Surgical Scheduling, you will be responsible for the following:
- Coordinate and follow up on surgical scheduling files.
- Obtain missing information and ensure patient files are complete.
- Manage monthly hospital operating room schedules.
- Update scheduling procedures and templates, including endoscopy schedules.
- Handle schedule changes and unexpected situations.
- Learn and support scheduling processes for different specialties and hospitals.
- Provide occasional coverage for Medical Records when needed and approved by the Team Lead.
- Update physician information and operating room availability in the Opera system.
- Perform other related administrative duties as required.
🎯 Qualifications
- Experience in an administrative or scheduling role, preferably in a healthcare environment.
- Proficiency with Microsoft Office, including Word, intermediate Excel, Outlook, and PowerPoint.
- Excellent organizational, planning, and time-management skills.
- Strong attention to detail.
- Ability to manage multiple priorities and adjust them in a fast-paced environment.
- Good judgment, logical thinking, and problem-solving skills.
- Proactive, positive, and team-oriented approach.
- Fluency in both French and English, spoken and written.
- Understanding of patient confidentiality and privacy requirements.
